Lincoln Hall — Residential Care Management Platform
One System for Care, Staff and Daily Operations.
A custom FileMaker application that centralizes medical, educational, behavioral and operational processes for residential care institutions working with minors.
Business challenge
Care, staff and daily operations need one reliable system
As residential care operations become more complex, the need for a single, reliable system to manage care, staff and day-to-day operations grows. Lincoln Hall supports youth residential care facilities.
It needed medical, therapeutic and daily operational processes structured within one secure system, rather than spread across separate tools.
Implemented solution
A single platform for medical, therapeutic and operational work
Lincoln Hall is a custom FileMaker application for residential care institutions working with minors. It combines medical, educational, behavioral and operational processes in one system.
Each beneficiary has a digital profile covering personal data, medical history, allergies, active and stopped therapies, department placement and developmental records. Therapy administration is controlled so that discontinued medications cannot be administered, and medical actions are recorded for traceability.
These are software capabilities. This page makes no claim about medical safety or regulatory compliance.
Functional areas
What the platform covers
The main functional areas, as described by the project and shown in its screens.
Beneficiary profiles
- Personal data, medical history and allergies.
- Active and stopped therapies.
- Department placement and developmental records.
Therapy administration
- Controlled administration, with discontinued medications blocked.
- A medication administration record calendar showing medications, administration times and staff responsibility.
Shift handover
- Structured handover reports generated at the end of each shift.
- Delivered by Microsoft 365 email to give supervisors insight into events, therapy acceptance and issues.
Medical services and documents
- Services such as dental visits scheduled in the system.
- Related documentation stored and organized in Microsoft OneDrive.
Staff management
- Employee records, training and structured performance reviews.
- Twilio SMS notifications for operational alerts and coordination.
Screenshots
Lincoln Hall in use
Screens from the application. Names, dates of birth, admission details, photos and allergy information are redacted in the image files.
Dashboard
The dashboard shows the current shift, the latest census, follow-ups and behavior reports, and a chart of minors against capacity for each unit. Staff names are redacted.
Beneficiary progress notes
A beneficiary record with a side menu of notes and reports and tabs for vital signs, the active medication record and medical evaluation. The beneficiary’s name, date of birth, admission details, photo and allergy information are redacted.
Assigned medication
A medication assigned to a beneficiary, with fields for dosage, route, symptom and instructions and a log of administrations. Beneficiary and staff names are redacted, including the list behind the window.
Nursing handoff details
The end-of-shift handoff form, organized into priorities, pending issues, ongoing care, communication, pharmacy and other notes. Staff names are redacted.
Integrations and technology
What the project connects to
The platform connects to the following services, as documented for this project.
- Microsoft 365
- Email delivery of structured shift handover reports.
- Microsoft OneDrive
- Storage and organization of documentation for medical services.
- Twilio
- SMS notifications for operational alerts and coordination.
- Custom calendar views
- HTML, CSS and JavaScript calendar views for medications, administration times and staff responsibility.
Outcome
What the platform changes
Medical, therapeutic, staff and daily operational work is brought into one FileMaker system. The project describes this as simplifying daily workflows for care teams and supervisors.
No operational or clinical outcome figures are published for this project.
Client feedback
What the client says
With Lincoln Hall, the FMSolutions team showed a careful and considered way of turning everyday challenges into clear, well-structured workflows.
Edward
Lincoln Hall
Related services
The services behind this project
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