Last updated: 07.11.2025.
At FM Solutions, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.fmsolutions.ba or contact us through our services.
1. Information We Collect
We may collect and process personal information such as your name, email address, phone number, and company details when you fill out a contact form or communicate with us. We also collect technical data including IP address, browser type, operating system, and browsing behavior through cookies and analytics tools. Additionally, we may process information voluntarily provided regarding your business needs or project requirements.
2. How We Use Your Information
Your data is used solely for legitimate business purposes including responding to your inquiries, improving our website and services, managing client relationships, and fulfilling legal obligations. We do not sell, rent, or trade your personal data to any third parties.
3. Cookies and Tracking
Our website uses cookies to enhance functionality and analyze website traffic. You can choose to disable cookies through your browser settings. For more information, please review our Cookie Policy.
4. Data Security
We apply appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
5. Data Retention
Personal data is stored only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
Depending on your location and applicable data protection laws, you may have the right to access, correct, or delete your personal data, withdraw consent for processing, or request data portability. To exercise your rights, please contact us at info@fmsolutions.ba.
7. Third-Party Services
We may use trusted third-party tools such as Google Analytics, hosting providers, or email services that process data on our behalf in compliance with GDPR and other privacy regulations.
8. International Data Transfers
Since FM Solutions operates globally, your information may be transferred and processed outside your country. All such transfers are managed in accordance with applicable data protection standards.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
10. Contact
For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at
FM Solutions
Email: info@fmsolutions.ba
Phone: +387 61 507 333
Address: Srdjana Aleksica 14, 71000 Sarajevo, Bosnia and Herzegovina
